To send an error report to Esri, compose an email to and attach the error report file. The Error Reports module will alert you if your site includes error reports and indicate which GIS server in your deployment logged the files. To see if error reports exist, log in to Manager with an account that has administrative access. You can use ArcGIS Server Manager to determine if the GIS servers in your site have logged error report files on disk. The error reports do not contain human-readable text and are interpretable only by the Esri development team.
The 10 most recent error reports are saved in this folder. By default, the location is /arcgis/server/usr/logs//errorreports. Location of error reportsĮrror reports are written under the ArcGIS Server logs directory. Fixes are moved into service packs or software releases. When ArcGIS Server crashes in this manner, it creates an error report that you can email to Esri at These reports help give the Esri development team insight into how to better engineer the software to avoid these errors in the future. Some server errors are difficult to reproduce and occur when either the system is overloaded or a hardware fault occurs. Specify the number of error reports to save.
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